Legal and policies
Accessibility Statement
The aim is to make the website usable by as many people as reasonably possible.
Target
The website aims towards WCAG 2.2 AA. This is a design target, not a certified compliance claim.
Measures
- Semantic headings, lists, navigation and forms.
- Keyboard-operable menus, tabs, accordions and controls.
- Visible focus states and sufficient colour contrast.
- Labels, meaningful error messages and descriptive alternative text.
- Responsive layouts and large touch targets.
- Reduced-motion support.
Third-party content
Embedded Stripe Checkout is supplied by Stripe and is outside direct HelpSignal control.
Reporting barriers
Email support@helpsignal.co.uk with the page, feature and barrier. Reports are normally acknowledged within one business day and genuine barriers are reviewed as soon as reasonably possible.
Contact
Questions may be sent to support@helpsignal.co.uk or posted to 301 Olney Road, Southwark, London, SE17 3HS, United Kingdom.
This business-specific draft is provided for transparency and has not been approved by a solicitor. Nothing in it removes or limits statutory consumer rights.
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